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Here Usenet Errors
Usenet
Glossary
Frequently Asked Questions:
Q: Do I have
to use a newsreader to access your newsgroups?
A: No, with our usaweb/eurweb server
packages, separate browser access is included.
A:
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Q: How
do I cancel my account?
A: You can cancel your account from Here or email us at accounts@supernewsfeed.com.
Please include your username or account number with all emails. Once cancelled, we will
notify you via email to your registered email address. Your account will expire at the end
of it's current term, with no further charges.
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Q: Do I
have to have a credit card to sign up?
A: No, you can also pay by
online check from our purchase page.
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Q: Is
there a download limit?
A: Yes. Depending on which package you purchase.
Please read our Terms and Conditions before subscribing.
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Q: How
will your charge appear on my credit card statement?
A: All our credit card
charges are processed by CCBILL and will appear on your statement as follows:
CCBILL,Ltd. *TBM newsfeeds
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Q: Why
are there articles missing in the binaries newsgroups?
A: This can happen for
several reasons. The most likely is that some of the articles (or parts of articles) were
filtered out as spam before they reached our servers. We do not filter any incoming
articles on our binaries servers, everything we receive from our upstream is posted. Many
news servers limit the maximum article size and if any articles are in excess of that size
the server will cancel it automatically and it will not propagate out. Also, all news
servers have the right to filter out anything that passes through their server. Processing
binary articles places twice as much strain on the server as plain text articles do. For
these reasons no guarantee regarding completeness of binary articles is expressed or
implied by supernewsfeed.com.
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Q: Some
articles that I post from supernewsfeed.com do not seem to propagate to other news
servers, why?
A: Another news server may be
canceling them . We can take no further responsibility for articles not propagating once
they have been sent to our upstream servers. Another reason could be if you have a record
of abuse on our servers your posting access may have been disabled. Once your posting
access has been disabled due to posting abuse it will never be restored, so don't even
ask. Nor will we issue refunds for this reason.
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Q: I would like
to create a brand new newsgroup, how can I do this?
A: If the newsgroup will be in the ALT hierarchy we can
simply add it for you, just send email to support@superwidenewsfeed.com. If the newsgroup
will be in another hierarchy such as REC or SCI it will first have to be voted on by The
Usenet Volunteer Votetakers . Please see the following URL for instructions: http://www.faqs.org/faqs/usenet/creating-newsgroups/part1/
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Q: I
need to change the credit card I am using with supernewsfeed.com. What do I need to do?
A: Cancel your account and wait until it expires
.You can then resubscribe with your current username and password.
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Q: I am getting a "502
Authentication Error." What does this mean?
A: A "502 Authentication
Error" means that you may have typed your username and/or password incorrectly.
Another possible cause is inaccurate or outdated credit card information.
User names and passwords are case sensitive!
Q: What is the POP3 and/or
SMTP address?
A: supernewsfeed.com does not provide
E-Mail account with the Usenet services.
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Q:
Where can I find more info on Usenet?
A: usenetservices.com
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Q: Why is there sometimes a footer
for another news service on the bottom of my posts.
A:
In
order to provide the best possible service to our customers, some of our news servers are
outsourced. This provides redundant networks in the event that one circuit goes down. If
you don't want any footers on your posts, just follow the directions from our servers.
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Q: Is
the account recurring?
A:
Yes,
all transactions are recurring for your convenience. Our years of experience in the Usenet
Service has told us this works better for the members. If you wish to cancel or change
your limit, simply go to our subscribe
and click on the "Cancel Membership" button.
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Note: If you see others
abusing this system please report it to webmaster@supernewsfeed.com. |
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