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Copyright Policy Here
Usenet Errors
Usenet Glossary
Frequently Asked Questions:
Q: Do I have to use a newsreader to
access your newsgroups?
A:
Yes, currently, newsgroups are accessible via a newsreader. Browser
access is being beta tested and should be available soon.
A:
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Q: How do I cancel my account?
A:
You can cancel your account from
Here or email us at
accounts@supernewsfeed.com. Please include your username or
account number with all emails. Once cancelled, we will notify
you via email to your registered email address. Your account
will expire at the end of it's current term, with no further
charges.
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Q: Do I have to have a credit card
to sign up?
A: No, you can also pay by online check from our
purchase page.
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Q:
Is there a download limit?
A: Yes.
Depending on which package you purchase.
Please read our
Terms
and Conditions before subscribing.
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Q: How will your charge appear on
my credit card statement?
A: All our credit card charges are processed by
CCBILL and will appear on your statement as follows: CCBILL,Ltd.
*TBM newsfeeds
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Q: Why are there articles missing
in the binaries newsgroups?
A: This can happen for several reasons. The
most likely is that some of the articles (or parts of articles)
were filtered out as spam before they reached our servers. We do
not filter any incoming articles on our binaries servers,
everything we receive from our upstream is posted. Many news
servers limit the maximum article size and if any articles are
in excess of that size the server will cancel it automatically
and it will not propagate out. Also, all news servers have the
right to filter out anything that passes through their server. Processing binary articles
places twice as much strain on the server as plain text articles do. For these reasons no
guarantee regarding completeness of binary articles is expressed or implied by supernewsfeed.com.
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Q: Some articles that I post from
supernewsfeed.com do not seem to propagate to other news servers, why?
A: Another news server may be canceling them . We
can take no further responsibility for articles not propagating once they have been sent
to our upstream servers. Another reason could be if you have a record of abuse on our
servers your posting access may have been disabled. Once your posting access has been
disabled due to posting abuse it will never be restored, so don't even ask. Nor will we
issue refunds for this reason.
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Q:
I would like to create a
brand new newsgroup, how can I do this?
A: If the newsgroup will be in the ALT hierarchy
we can simply add it for you, just send email to support@superwidenewsfeed.com. If the
newsgroup will be in another hierarchy such as REC or SCI it will first have to be voted
on by The Usenet Volunteer Votetakers . Please see the following URL for instructions:
http://www.faqs.org/faqs/usenet/creating-newsgroups/part1/
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Q: I need to change the credit card
I am using with supernewsfeed.com. What do I need to do?
A: Cancel your account and wait until it
expires .You can then resubscribe with your current username and
password.
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Q:
I am getting a
"502 Authentication Error." What does this mean?
A:
A "502 Authentication Error" means
that you may have typed your username and/or password incorrectly.
Another possible cause is inaccurate or outdated credit card information.
User names and passwords are case sensitive!
Q: What is the POP3 and/or
SMTP address?
A:
supernewsfeed.com does not provide E-Mail account with the
Usenet services.
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Q:
Where can
I find more info on
Usenet?
A: usenetservices.com
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Q: Why is there sometimes a footer for another news
service on the bottom of my posts.
A:
In
order to provide the best possible service to our customers, some of our news servers are
outsourced. This provides redundant networks in the event that one circuit goes down. If
you don't want any footers on your posts, just follow the directions from our servers.
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Q:
Is the account recurring?
A:
Yes, all transactions are recurring for your convenience. Our years of experience in the Usenet
Service has told us this works better for the members. If you
wish to cancel or change your limit, simply go to our
subscribe and click on the "Cancel
Membership" button.
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Note: If you see others abusing this system please report it to
webmaster@supernewsfeed.com.
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